Job Summary: The IT System Administrator will support the IT Manager in developing and maintaining desktops, servers & network systems throughout the Agency. The IT System Administrator will report directly to the IT Manager and support the technical team in achieving strategic objectives.
Key Responsibilities:
- Install and configure computer hardware, networks, operating systems and applications (desktops and servers).
- Monitor and maintain computer systems and networks including Voice Over IP (VOIP) telephones and various site Internet connections.
- Troubleshoot system and network problems and diagnose and solve hardware/software faults.
- Support the rollout of new computer applications.
- Assist end users to transfer data electronically into, between and from databases with the required security procedures.
- Identify and correct or advise on operational issues with end users’ computer systems.
- Provide software training and advice to end-users.
- Manage backups of all systems, ensuring that they run successfully and to manage rotation of backups off-site for safe storage.
- Update systems and servers regularly with approved software updates.
- Monitor system & server logs, following up on any security or performance issues.
- Test and evaluate modern technology.
- Procure software and parts as instructed by the IT Manager.
Qualifications:
- Bachelors of Science in Computer Science, Computer Information Systems, Management Information Systems, and/or Information Technology.
- Minimum of Four (4) years' experience in computer operations and Management Information Systems or similar.
Required Knowledge, Skills and Abilities:
- Proficiency in managing Windows/Linux servers, virtualization (VMware/Hyper-V), and cloud platforms (AWS/Azure).
- Strong understanding of networking concepts (LAN, WAN, VPN, DNS, DHCP)
- Experience with backup and disaster recovery solutions
- Working knowledge and experience with Cisco Business switches or catalyst switches
- Experience with Microsoft SQL Server
- Work flexibility
- Team oriented
- Self-motivated
- Demonstrates honesty and integrity and promotes organizational values
- Able to adopt different communication styles for different audiences.
- Ability to work in a highly confidential environment.
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Experience and Skills
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Essential
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Desirable
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Microsoft Azure
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x
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A thorough understanding of
Office 365
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x
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Windows Server administration,
especially 2022
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x
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Understanding of Linux Ubuntu
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x
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A good working knowledge of
Microsoft Active Directory.
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x
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A good working knowledge of Group Policies
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x
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Cisco Business Switches
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x
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A good understanding of VoIP (voice over internet protocol) technology.
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x
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A good understanding of Relational Database Management systems and Structured Query Language.
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x
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A thorough knowledge of TCP/IP, LANs, VLANs and WANs.
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x
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A sound knowledge of computer hardware and diagnostics.
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x
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Ability to communicate difficult
concepts simply.
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x
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Extensive SysAdmin experience
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x
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Full awareness of IT security
standards and practice
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x
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Salary and Benefits:
$69,000 - $85,000, commensurate with qualifications.
Compensation and benefits package includes reimbursement of employee NHI premium, gym membership allowance, 15% contribution towards pension, employer paid term life insurance at 5x salary (subject to underwriting) and attractive vacation leave accrual.
All applications should include a cover letter and be addressed to:
Human Resources Manager
Financial Investigation Agency
2nd Floor, Ritter House Building
Wickhams Cay II
PO Box 4090
Road Town, Tortola
Or by email to [email protected]
Closing date for applications: 28 February 2025